Emburc Technologies Private Limited, registered office HB1383, Namutola, Haludbani, Jamshedpur, Jharkhand, India, is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.emburc.com, or use our services.
Legal Basis and Applicable Law
We process personal data under Indiaโs Digital Personal Data Protection Act, 2023. For visitors and clients in the UK and EU, we also follow the UK GDPR and EU GDPR, and process data on the basis of consent, contract or legitimate interest.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, company name, job title, and other information you voluntarily provide.
- Usage Data: IP address, browser type, operating system, access times, pages visited, and referring URLs.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to improve your website experience.
- Project Information: Business requirements, project details, or other information you provide when discussing our services.
How We Use Your Information
We use your information to:
- Provide, operate, and improve our website and services.
- Understand your business and project requirements.
- Respond to enquiries and provide customer support.
- Communicate with you about our services, updates, and relevant information.
- Prepare proposals, estimates, and other business communications.
- Analyze website usage and improve our offerings.
- Maintain website security and prevent unauthorised activity.
- Comply with applicable legal and regulatory requirements.
Information Sharing and Disclosure
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third parties who assist us with hosting, analytics, communication, technology, security, and other business operations.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of business assets, your information may be transferred as part of the transaction.
- Legal Requirements: When required by law or in response to valid legal processes or government requests.
Data Retention
We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy, to provide our services, maintain business records, or comply with applicable legal obligations.
Cookies and Tracking Technologies
We use Cloudflare Web Analytics, a privacy-focused tool that does not use cookies. If we add cookies later, we will ask for your consent first.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services. Emburc is not responsible for the privacy practices of these third parties and recommends reviewing their respective privacy policies.
Data Security
We use reasonable technical and organisational security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for applicable data processing.
- Request information about how your personal information is being processed.
- Raise a privacy-related complaint with Emburc or the relevant data protection authority.
To exercise any of these rights, email [email protected].
International Data Transfers
If you access our website or services from outside India, your information may be transferred to, stored in, or processed in countries where Emburc or its service providers operate. Data protection laws in these countries may differ from those in your jurisdiction.
Children's Privacy
Our website and services are not intended for anyone under 18. We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements. Any changes will become effective when posted on this page, with the updated date shown at the top.
Contact & Grievance Redressal
For privacy enquiries, DPA requests, or to escalate an issue, contact our Grievance Officer at [email protected]. We aim to respond within 30 days.
